Upcoming Business Courses

//Upcoming Business Courses
Upcoming Business Courses 2019-02-11T14:12:42+00:00

Featured business courses

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18 open courses«1 of 2»
Customer Service Excellence Image
Customer Service Excellence
Starts: 25 March 2019
Price: R9 750
R20190325
Effective Risk Management Image
Effective Risk Management
Starts: 25 March 2019
Price: R10 757
R20190325
Report Writing Image
Report Writing
Starts: 25 March 2019
Price: R4 350
R20190325
Process Management for Business Operations (BPM) Image
Process Management for Business Operations (BPM)
Starts: 1 April 2019
Price: R15 300
R20190401
Business Management Image
Business Management
Starts: 8 April 2019
Price: R10 656
R20190408
Contract Management Image
Contract Management
Starts: 8 April 2019
Price: R9 750
R20190408
Employee Wellness Image
Employee Wellness
Starts: 10 April 2019
Price: R5 450
R20190410
Supervisory Management Skills Image
Supervisory Management Skills
Starts: 10 April 2019
Price: R9 750
R20190410
Effective Stakeholder Management Image
Effective Stakeholder Management
Starts: 20 May 2019
Price: R11 060
R20190520
18 open courses«1 of 2»
18 open courses«1 of 2»
Customer Service Excellence
R20190325
Customer Service Excellence Image

The short course in Customer Service Excellence will provide you with a comprehensive understanding of how the roles, attitudes and interactions of customer service consultants ultimately shape your clients’ perception and value assessment of your organisation in presenting a unique product and/or service proposition. The course specifically focuses on identifying and modelling customer service delivery from a best-practice viewpoint while it also looks at how to motivate and maintain the morale of customer service staff and/ or teams. The course further looks at methods of inspiring others to always deliver consistently and with high-quality service excellence always top of mind.

Starts: 25 March 2019
Price: R9 750
Effective Risk Management
R20190325
Effective Risk Management Image

The Effective Risk Management short course will equip you with the relevant knowledge of principles, tools and techniques that would engender overall improved performance in operational risk management. The course focuses on contextual application across a wide variety of industries and you will be exposed to improved organisational performance through better risk management processes that are in line with global best practices. The course also covers the basics of management, strategic management principles, corporate governance and ethics, roles, culture and control in the risk environment, organisational behaviour and risk frameworks, as well as tools and techniques of operational risk management.

Starts: 25 March 2019
Price: R10 757
Report Writing
R20190325
Report Writing Image
Starts: 25 March 2019
Price: R4 350
Process Management for Business Operations (BPM)
R20190401
Process Management for Business Operations (BPM) Image

The short course in Process Management for Business Operations (BPM) will provide you with an essential overview of the art and science of managing a business by exposing you to the basic concepts, tools and skills that are required (as well as the difficulties experienced) when introducing business process management into an organisation. Businesses experience constant pressure from competitors that forces them to continuously evolve, redesign, implement and manage innovative business processes. The course takes a detailed look at the concept of model-driven architectures, modelling tools, process analysis and design, as well as process optimisation, re- engineering, change management and organisational buy-in.

Starts: 1 April 2019
Price: R15 300
Basic Course in Employee Assistance Programmes (Pretoria)
R20190402
Basic Course in Employee Assistance Programmes (Pretoria) Image
Starts: 2 April 2019
Price: R8 380
Business Management
R20190408
Business Management Image

The Business Management short course will introduce you to the fundamentals of business management, including the techniques, processes and procedures for sound business acumen. You will not only gain theoretical and practical knowledge of basic managerial competencies, but you will also develop the requisite skills for more effective workplace performance and enhanced organisational productivity. The course also gives you a closer look at developing relevant marketing material, interpreting organisational performance with financial ratios, drawing up income statements and balance sheets, identifying and optimising value-adding activities, as well as strategising on the basis of the results of micro- and macro- environmental analyses.

Starts: 8 April 2019
Price: R10 656
Contract Management
R20190408
Contract Management Image

The short course in Contract Management is ideal if you seek to acquire the necessary practical skills in effectively managing and administrating contracts for goods and services. Contract management refers to the process of systematically and efficiently managing contract creation, execution and analysis for the purpose of maximising financial and operational performance while minimising risk. Whether it is through great interpersonal and negotiation skills, or the ability to establish and maintain powerful business relationships, this course will equip you with an in-depth understanding of the industry and business in which you operate as contract or business manager.

Starts: 8 April 2019
Price: R9 750
Employee Wellness
R20190410
Employee Wellness Image
Starts: 10 April 2019
Price: R5 450
Supervisory Management Skills
R20190410
Supervisory Management Skills Image
Starts: 10 April 2019
Price: R9 750
Programme in Supply Chain Management for Junior Practitioners
R20190513
Programme in Supply Chain Management for Junior Practitioners Image
Starts: 13 May 2019
Price: R41 400
Effective Stakeholder Management
R20190520
Effective Stakeholder Management Image

The short course in Effective Stakeholder Management will equip you with the knowledge and capacity to correctly identify and analyse stakeholders, evaluate and prioritise vested interests, and manage relevant relationships in your organisation’s business environment. Given the increasing awareness and value of different publics, the knowledge that you will acquire through this course will lend itself to the maximisation of results and minimisation of problems in creating a sustainable organisational endeavour. The course also covers topics of basic negotiation, evaluating and prioritising interests, as wells as determining stakeholder power on the basis of their relative levels of importance and influence.

Starts: 20 May 2019
Price: R11 060
Reputation Management: The building blocks to take your reputation to the next level
R20190529
Reputation Management: The building blocks to take your reputation to the next level Image
Starts: 23 May 2019
Price: R3 650
18 open courses«1 of 2»
18 open courses«1 of 2»
Customer Service Excellence Image
Customer Service Excellence
The short course in Customer Service Excellence will provide you with a comprehensive understanding of how the roles, attitudes and interactions of customer service consultants ultimately shape your clients’ perception and value assess... Find out more
Starts: 25 March 2019
Price: R9 750
R20190325
Effective Risk Management Image
Effective Risk Management
The Effective Risk Management short course will equip you with the relevant knowledge of principles, tools and techniques that would engender overall improved performance in operational risk management. The course focuses on contextual a... Find out more
Starts: 25 March 2019
Price: R10 757
R20190325
Report Writing Image
Report Writing
Starts: 25 March 2019
Price: R4 350
R20190325
Process Management for Business Operations (BPM) Image
Process Management for Business Operations (BPM)
The short course in Process Management for Business Operations (BPM) will provide you with an essential overview of the art and science of managing a business by exposing you to the basic concepts, tools and skills that are required (as ... Find out more
Starts: 1 April 2019
Price: R15 300
R20190401
Business Management Image
Business Management
The Business Management short course will introduce you to the fundamentals of business management, including the techniques, processes and procedures for sound business acumen. You will not only gain theoretical and practical knowledge ... Find out more
Starts: 8 April 2019
Price: R10 656
R20190408
Contract Management Image
Contract Management
The short course in Contract Management is ideal if you seek to acquire the necessary practical skills in effectively managing and administrating contracts for goods and services. Contract management refers to the process of systematical... Find out more
Starts: 8 April 2019
Price: R9 750
R20190408
Employee Wellness Image
Employee Wellness
Starts: 10 April 2019
Price: R5 450
R20190410
Supervisory Management Skills Image
Supervisory Management Skills
Starts: 10 April 2019
Price: R9 750
R20190410
Effective Stakeholder Management Image
Effective Stakeholder Management
The short course in Effective Stakeholder Management will equip you with the knowledge and capacity to correctly identify and analyse stakeholders, evaluate and prioritise vested interests, and manage relevant relationships in your organ... Find out more
Starts: 20 May 2019
Price: R11 060
R20190520
18 open courses«1 of 2»

For more information on our full online offering, please contact the Client Information Centre
on +27 (0)12 434 2500 or send an email with your query to info@enterprises.up.ac.za.