Enterprises University of Pretoria (Enterprises UP) together with Toyota South Africa and the Department of Marketing Management (UP) have launched two premier management training programmes geared towards upskilling the local taxi industry on Sunday, 3 July 2016 at Faircity Roodevallei Conference Centre outside Pretoria.
The launch was attended by delegates from the taxi industry who will be attending the programmes, members from the National Taxi Association, the Transport Education Training Authority (TETA), course presenters and lecturers from the University of Pretoria, as well as key role-players from Toyota South Africa and Enterprises UP.
“The purpose of this training initiative is to develop the different role players in the industry. In this regard, taxi associations and their members need to be empowered so that they, in turn, can operate efficiently and provide improved services to the communities they serve,” explained Dr Casper Kruger, Vice President: Toyota South Africa (Sales and Dealer Network).
Toyota South Africa and Enterprises UP identified a need to develop training programmes that would help enhance operations in the local taxi industry and recognised that by equipping taxi associations with basic business and management skills, the multibillion rand taxi industry could do more than just contribute to the workforce, but also assume a meaningful role in the country’s economic development.
The taxi industry in South Africa is a crucial component of economic activity consisting of several stakeholders from employer-taxi owners, drivers, patrollers, queue marshals and administrators to customers in the streets all which make up different communities.
“For us to be here today, launching this programme, is a combination of years of hard work and perseverance, but most importantly, a process that was inspired by the taxi industry. [We] started to work on this two years ago as we were looking at ways to introduce a taxi management foundation programme,” Dr Kruger explained further.
He also explained that a taxi industry that is administratively sound and led by well-informed and progressive leaders, is a taxi industry that will benefit all – especially the commuters making use of taxi services – something that can have a deep and lasting impact on the lives of many people on a day-to-day basis.
Prof Yolanda Jordaan, Head of the Department of Marketing Management (UP), also stated, “Together with Toyota South Africa we embarked on this very exciting journey to develop two very special programmes. For the past year we have been customising these courses with a lot of input from representatives from the taxi industry and the partnership we have through Enterprises University of Pretoria.”
The Ses’fikile Programme on Management Principles and Practices has been designed to equip delegates with business, financial and people management skills while the Ses’fikile Office Management Programme focuses on mastering administrative tasks such as business communication, report writing and project management.
“My hope for [these programmes] is that it will not only be beneficial to you [the delegates] in your work environment, but also really to you as an individual in terms of personal growth to go out and make a difference,” Prof Jordaan added.
The two programmes will be rolled out over three years across Gauteng, KwaZulu-Natal, the Free State and the Western Cape. With the aim to train 120 delegates per year per programme, the programmes will focus on integrating and synergising organisational activities within delegates’ work environments and communities on the basis of a profound understanding of the value chain perspective.
The first intake of delegates have already started with their formal training early in April 2016 in Gauteng and KwaZulu-Natal. Toyota South Africa is sponsoring 20 delegates per programme each year with six intakes per programme in the four provinces.