Advanced Course in Employee Assistance Programmes
Advanced Course in Employee Assistance Programmes (Virtual)
12 Nov 2024
R 8300.00

Brief Description
Monitoring and evaluation remain a huge challenge within the EAP field, due to lack of knowledge and skill of practitioners, who are often caught up into the operational challenges of the EAP. As such the ability to report on the impact of the EAP on the productivity of employees is seldom sufficiently developed, which also impacts on the Return on Investment (ROI) and relevant information on the EAP.
The Advanced Course in Employee Assistance Programmes provides you with more progressive knowledge and the necessary skills set to effectively MONITOR AND EVALUATE the Employee Assistance Programmes (EAPs) in the workplace. The Advanced Short Course on EAPs equips you with skills – as required by EAP practitioners in private companies, government departments or service-provider organisations – by providing extended, comprehensive guidelines to promote the cost-effectiveness of the EAP.
You will gain invaluable insights which will empower you to effectively monitor and evaluate the EAP, understand the business and commercial aspects of the EAP, contribute towards the contracting, application of different pricing models in the EAP, and designing of strategies for returns-on-investment (ROI) in the field.
Learning Outcomes
After successfully completing the course, you will be able to:
  • Strategically plan for effective EAP monitoring and evaluation
  • Understand the business component of the EAP
  • Facilitate the contracting process relevant to the EAP
  • Apply different pricing models in the EAP field, and
  • Design strategies to determine the Return-on-Investment (ROI) of the EAP.
Successful completion of credit-bearing short courses entails that a candidate who otherwise complies with all the admission requirements for corresponding formal degree programmes as published annually in the respective year faculty year books of the University of Pretoria may upon registering for the formal programme obtain credits for the corresponding degree modules. Normal application processes for admission to formal programmes at the University of Pretoria must be followed. Certificates of successful completion of credit-bearing short courses issued by Enterprises University of Pretoria must be submitted during the application for recognition of allocated credits.
Course Content
  • Monitoring and evaluation in EAP context
  • Commercial aspects of the EAP
  • Contracting
  • Pricing models
  • Strategies for Return on Investment
Entry Requirements
Prospective delegates should at least have a relevant three-year bachelors degree or equivalent, and successfully completed the Basic Employee Assistance Programmes short course.
Proof of the above should be submitted with your application form.
Course Number:
Catalogue and Category:
Social and Religious Studies
Who Should attend:
This course is ideal for you if you are an experienced EAP professional, including social workers, psychologists, psychometrists, human resource practitioners and other suitably qualified professionals.
Delivery Mode:
Contact Sessions, Online
Contact Days: