Beginners Course on Peace, Conflict and Mediation
Brief Description

This is a beginners course in mediation. It forms the foundation for further specialisations such as: high-level political mediation, community-level mediation, mediation between business and trade unions etc. 

This is a generic course on peace, conflict and mediation. It is a beginners course and the foundation for further specialisations and more advanced training in conflict mediation. It introduces you to the concepts, debates, issues and areas that you need to understand in order to become a successful mediator of conflicts, whether at the high political level or the level of communities. Towards the end of this course, you can choose to focus on either mediation of high-level political conflicts, mediation in the private sector (business, trade unions) or community-level mediation.

Learning Outcomes
  • Understand the core concepts related to peace and violence
  • Explain why a deep understanding of violence is necessary to understand peace
  • Distinguish between peacemaking, peacekeeping and peacebuilding
  • Identify your own conflict style
  • Understand the core concepts related to mediation
  • Evaluate the values and ethics involved in mediation
  • Identify the values that underlie African approaches to mediation
  • Critically engage with the difference between a ‘western’ and ‘African’ approach to mediation
  • Apply African approaches to mediation
  • Understand gender sensitivity and awareness
  • Formulate the relevance of gender mainstreaming in mediation processes
  • Evaluate the appropriateness of a  conflict analysis tools in a given conflict
  • Apply conflict analysis tools to  any conflict situation within the African continent
  • Critically engage with the debate about the importance of understanding the root causes of a conflict
  • Reflect on the various strategic communication styles in relation to conflict situations
  • Apply non-violent communication in a conflict situation
  • Develop a set of powerful questions to ask
  • Distinguish between retributive and restorative justice
  • Evaluate the relevance of a restorative justice approach in a mediation intervention
  • Distinguish between conflict management, resolution and transformation
  • Apply conflict transformation to a given conflict scenario
  • Develop an appropriate response to a given conflict scenario
Course Content
  • Unit 1: What is peace, what is violence
  • Unit 2: What is mediation?
  • Unit 3: An African perspective
  • Unit 4: A gendered perspective
  • Unit 5: Conflict analysis
  • Unit 6: Communication
  • Unit 7: Restorative justice
  • Unit 8: Conflict transformation/resolution
Entry Requirements

Applicants should be over the age of 20, have stable internet and access to a computer, have a high proficiency in reading and writing in English, and have 40 hours available to complete the pilot course. The ideal delegate will be working in the field of mediation. However, the course is relevant for anyone with experience and expertise in the field of mediation or who has an interest in the field of mediation. To apply, interested candidates should submit a short CV and a justification paragraph covering what they hope to gain from the course and why they want to take this module.



Course Number:
Catalogue and Category:
Social and Religious Studies
Who Should attend:

The course is relevant for anyone with experience and expertise in the field of mediation or who has an interest in the field of mediation.

Delivery Mode:
Contact Days: