Business Writing
Brief Description
The short course in Business Writing provides you with the requisite skills in applying the general principles of communication in a variety of professional business contexts. Good writing is an important part of career success, yet very few employees receive guidance on the writing and formatting of documents in the workplace.
During this course, you will be assisted in writing correct, concise, clear and professional documents by focusing on the business environment, compiling and updating your CV, the writing process, crafting effective messages, compiling and formatting documents, editing and revising communication, as well as responding to various types of materials.
Learning Outcomes
After successfully completing this course, you will be able to
  • have an understanding of the contexts of business writing,
  • know how to plan and compose their business messages
  • have knowledge of frequent errors in English language usage to enable them to self-edit their writing
  • be able to use style appropriate to each context of the business writing, and
  • be able to respond to the types of materials that you probably encounter in your day to day business.
Course Content
Unit 1: Introduction to business communication
Unit 2: Compiling and updating your CV
Unit 3: The writing process
Unit 4: Writing business letters: neutral / good-news, bad-news and persuasive
Unit 5: Crafting effective messages for electronic media
Unit 6: Compiling documentation for meetings
Unit 7: Editing and revising business messages
Unit 8: Formatting business messages
Entry Requirements
Prospective delegates should at least have a National Senior Certificate/Matric.
Course Number:
Catalogue and Category:
Marketing, Communication and Languages
Who Should attend:
This course is ideal for you if you are interested in improving your business writing skills.
Delivery Mode:
Contact Sessions, Online
Contact Days: