Demand Management in the Public Sector
Demand Management in the Public Sector
17 May 2021
R 10400.00
Demand Management in the Public Sector
20 Sep 2021
R 10400.00
Brief Description
Demand Management is the initial phase of Public Sector Supply Chain Management (SCM) and sets the trend for all subsequent actions that are associated with SCM. Learners will understand the role and importance of demand management within the SCM system and perform a variety of activities to ensure that organisational needs are correctly identified and that procurement takes place according to structured procurement plan. Furthermore, delegates will be equipped with the necessary knowledge and information on demand management and the advantages that this element can bring to effective service delivery in the public sector.
Learning Outcomes
After successfully completing this three-day course, you will be able to
  • demonstrate an understanding of demand management in the public sector
  • explain the necessity for demand management
  • explain the relationship between demand management and the strategic planning of a department
  • describe the aspects of strategic planning
  • explain the various aspects that must be considered during the demand process
  • identify the role players in public service demand management
  • conduct a needs analysis to support the strategic objectives of the organisation
  • describe the various analyses that should be performed during the demand phase of supply chain management
  • distinguish between needs, financial, commodity, market, industry and supplier analysis
  • explain the concept of total cost of ownership
  • explain the necessity for and compilation of a procurement plan
  • compile specifications and/or terms of reference and evaluation criteria
  • explain the necessity for well-prepared specifications and terms of reference
  • distinguish between a specifications and terms of reference
  • draft a specification for the purchase of a commodity
  • compile a terms of reference for the rendering of a professional service, and
  • explain the composition and functions of a bid specification committee.
Course Content
  • Demand management in perspective
  • Demand analysis
  • Specifications and terms of reference
Entry Requirements
Prospective delegates should at least have a National Senior Certificate (Grade 12).
Course Number:
Catalogue and Category:
Public Administration and Management
Who Should attend:
This course is ideal for any public service official involved in supply chain management.
Delivery Mode:
Contact Sessions
Contact Days: