Policies that stimulate business growth while also safeguarding citizens are seemingly fine to increase trust end users might have in service providers and brands, but how we contribute to increased information and accurate content accuracy, reduced harmful cyber behaviour and improved personal data management ultimately sets the bar. Our training programmes and short courses in Information and Communication Technology therefore aims to establish innovative business models and help government and private initiatives address policy concerns, while also cultivating a shared, trusted digital environment that drives the pillars of inclusion, economic development and social progress.