Knowledge and Information Management for Public Sector Managers
Knowledge and Information Management for Public Sector Managers
29 Jun 2022
R 5106.00

Brief Description
As a senior public servant, the Knowledge and Information Management for Public Sector Managers short course aims to enhance your knowledge-based management capabilities by means of both an academic and practical approach to knowledge and information management in the public sphere.
The course specifically focuses on topics of decision making and policy advice, implementing information systems based on needs and development analyses and contributing to the creation and sharing of knowledge in the public sector environment.
The course is presented according to a blended learning approach that incorporates face-to-face sessions, online support and the implementation of case studies, practical work, group assignments and presentations during contact sessions. The module is part of SMS Competency Framework.
Learning Outcomes
After successfully completing this course, you will be able to 
  • expertly manage a public service component
  • set the tone as a knowledge leader, pioneer, evaluator and guide
  • make decisions and give policy advice to the executive authority based on reliable information and analyses
  • critically evaluate and apply information from your environment
  • structure your component as a learning organisation, and
  • develop and manage inform
Course Content
The course covers the following:
  • Nature and scope of knowledge management 
  • Decision making and policy advice based on reliable knowledge (within the bounds of practicality) 
  • Knowledge needs, access, development and acquisition of necessary information systems
  • Making knowledge known about activities and results in an environment to the government and the public
  • Contributing to the creation of knowledge as an expert in the field
Entry Requirements
Prospective delegates should at least have a minimum of three years managerial experience in the public sector and/or a relevant tertiary qualification.
Course Number:
Catalogue and Category:
Public Administration and Management
Who Should attend:
This course is specifically aimed at public sector managers in the South African public sector and/or public service employees aspiring towards a managerial position
Delivery Mode:
Blended, Contact Sessions, Online
Contact Days: