Labour Relations
Labour Relations (Virtual)
24 Jul 2023
R 11180.00

Brief Description
The Labour Relations short course provides you with insights to the dynamics of the South African labour market. This is an essential competency in the volatile business environment in which contemporary organisations function. The course covers a range of topics related to labour relations in the current labour market, including conflict management, affirmative action, the latest labour legislation, grievances and dismissals, collective bargaining structures and processes, conciliation and arbitration before the Commission for Conciliation, Mediation and Arbitration (CCMA), industrial action and negotiation skills. All these factors play an intricate part in the successful resolution of labour-related issues in the workplace.This credit-bearing course* provides you with an entry point to formal degree programmes exclusively presented by the University of Pretoria with credits afforded towards the specified degree module ABV 320 (20 credits).
Learning Outcomes
After completion of this course, delegates will be able to:
  • analyse interaction within a labour relations system;
  •  describe the most important guidelines in labour legislation;
  • explain the environmental influences on labour relations;
  • set up and maintain an effective communication, representation and grievance resolution structure;
  • deal with discipline and dismissal in the workplace;
  • deal with disputes through a negotiation and/or CCMA process; and
  • deal with industrial action.
Successful completion of credit-bearing short courses entails that a candidate who otherwise complies with all the admission requirements for corresponding formal degree programmes as published annually in the respective year faculty year books of the University of Pretoria may upon registering for the formal programme obtain credits for the corresponding degree modules. Normal application processes for admission to formal programmes at the University of Pretoria must be followed. Certificates of successful completion of credit-bearing short courses issued by Enterprises University of Pretoria must be submitted during the application for recognition of allocated credits.
Course Content
The course covers the following topics:
1. Labour law (Constitution, contracts, LRA, EEA, BCEA, SDA, UIF, COIDA, OHSA)
2. History and environmental influences on labour relations (LR) participants in LR workplace procedures (communication, representation, grievances, discipline and dismissal)
3. Collective bargaining structures and process negotiation
4. Dispute resolution (conciliation, arbitration and industrial action)
Entry Requirements
National Senior Certificate (Grade 12) or equivalent.

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Course Number:
Catalogue and Category:
Human Capital Management
Who Should attend:
This course is ideal for you if you are a Human resources official, union organiser, line manager, shop steward and students in related disciplines.
Delivery Mode:
Contact Days:
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