The Labour Relations short course provides you with insights to the dynamics of the South African labour market. This is an essential competency in the volatile business environment in which contemporary organisations function. The course covers a range of topics related to labour relations in the current labour market, including conflict management, affirmative action, the latest labour legislation, grievances and dismissals, collective bargaining structures and processes, conciliation and arbitration before the Commission for Conciliation, Mediation and Arbitration (CCMA), industrial action and negotiation skills. All these factors play an intricate part in the successful resolution of labour-related issues in the workplace.This credit-bearing course* provides you with an entry point to formal degree programmes exclusively presented by the University of Pretoria with credits afforded towards the specified degree module ABV 320 (20 credits).