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Process Modelling for Business Operations
Process Modelling for Business Operations - Virtual
Date:
24 Nov 2021
Price:
R 10400.00

Brief Description
The Process Modelling for Business Operations short course will introduce you to best-practice industry process modelling standards in order to equip you with a solid understanding of practical tools and techniques for business processes modelling in preparation of analysis and improvement of business process performance. Business process modelling is essential to business management success and documenting all the processes aids communication throughout an organisation. This has always been a key aspect of quality management programmes, business process re-engineering and ongoing improvement approaches. The course emphasises the importance of creating aligned viewpoints and context for process modelling in the business environment.
Learning Outcomes
After successfully completing the course, you will be able to
  • define what a business process is
  • explain the history and development of process modelling describe the process viewpoint and scope
  • collect data for process modelling
  • differentiate between the BPMN and IDEF0 process modelling standards
  • apply the BPMN and IDEF0 industry standards to model business processes
  • model business processes by using selected modelling software
  • identify opportunities and problem areas within existing business processes, and
  • design and document robust and reliable processes that meet the needs of users and the organisation.
Course Content
Day 1
  • Introduction to business processes
  • Defining a business process
  • Technical characteristics of a business process
  • Naming and classification of business processes
  • Process inventory
  • Background to process modelling
  • What is process modelling
  • Where process models may be used
  • Process of process modelling
  • Types of process model
  • Introduction to modelling standards
Day 2
  • Business process model and notation (BPMN)
  • Events
  • Activities
  • Gateways
  • Connectors
  • Introducing a BPMN process mapping tool
  • Illustrated examples
  • Videos, exercises and case studies
Day 3
  • Integrated Definition Language (IDEF0)
  • Fundamental concepts of IDEF0
  • Applications of IDEF0 IDEF0 building block (inputs, controls, outputs and mechanisms)
  • Steps to compile an IDEF0 model
  • Decomposition guidelines
  • Introducing an IDEF0 process mapping tool
  • Illustrated examples
  • Videos, exercises and case studies
Entry Requirements
Prospective delegates should at least have a National Senior Certificate (Grade 12) or equivalent qualification. A relevant post-matric qualification (certificate, diploma or degree) is recommended. It is also recommended that you should be fully computer literate as you will use your own laptop during the course to practically model processes.
Course Number:
P003574
Catalogue and Category:
Supply Chain Management and Logistics
Who Should attend:
This course is ideal for you if you wish to become more proficient in the modelling, analysis and design of business processes. It is a must for managers, supervisors, management consultants, business analysts, project managers, business architects and quality improvement practitioners. If you are an industrial engineer, auditor or supply chain practitioners with an interest in optimising business process performance, you will also benefit greatly from this course.
Delivery Mode:
Contact Sessions
Contact Days:
3