The Programme in Office Management for Administrators and Executive Assistants will provide you with the requisite advanced skills in your secretarial role to perform your daily responsibilities more effectively.
The programme will assist you in developing capabilities to work well under pressure, successfully multitask and effectively coordinate tasks in a fast-paced work environment.
During this programme, you will not only gain the skills and knowledge required to become an efficient office assistant by learning office strategies, but you will also become expertly proficient in prioritising daily tasks, keeping a highly organised work environment and completing tasks in a shorter period of time.
After successful completion of the course, delegates will be able to:
The following topics will be covered:
1. Personal success
2. Emotional intelligence
3. Better business English Grammar, spelling and proofreading
4. Different types of business communication
5. You and your manager
6. Understanding different cultures
7. Meeting matters
8. Conflict Management
9. Understanding reputation
10. Speaking with confidence
11. Business etiquette
12. Effective E-mails
13. Sensible social media
14. Project management
15. Event management
16. Time management
Prospective delegates should at least have a Senior Certificate (Grade 12/ Matric).
|Catalogue and Category:|
|Business Management and Entrepreneurship|
|Who Should attend:|
|This course is ideal for you if you are a secretary, personal assistant and administrator.|