Shopping Centre Management (CSCM)
Brief Description
The annual short course in Shopping Centre Management (CSCM) provides you with the essential skills and knowledge of the principles and practice of shopping centre management and development. The course particularly delves into the topics of the development of a shopping centre concept, typology and terminology, location theory, research in shopping centre marketing, design principles, services building maintenance and parking management, as well as insurance security management in shopping centres.
This course is presented in cooperation with the South African Council of Shopping Centres (SACSC) and is aimed at all professionals working in and/or with the retail (shopping centre) environment.
Learning Outcomes
The course provides an exceptional opportunity for you to acquire, in a concentrated form, the principles of shopping centre management and development.
Course Content
  • The development of the shopping centre concept
  • Typology and terminology
  • Location theory
  • Research in shopping centre marketing
  • Design principles
  • Services building maintenance and parking management
  • The principles of feasibility studies
  • Insurance security management in shopping centres
  • Leasing of shopping space
  • Tenant relations
  • The lease agreement
  • Quality customer services in shopping centres
  • Presentation and display
  • Financial administration
  • Shopping centre promotion
  • Financing and investment
  • Remerchandising the shopping centre
  • Business planning for shopping centres
  • Understanding retail markets and the latest trends
Entry Requirements
Prospective delegates should at least have a National Senior Certificate (Grade 12).
Course Number:
Catalogue and Category:
Property, Retail and Facilities Management
Who Should attend:
This course is ideal for you if you are shopping centre management personnel, architects, town planners, marketing personnel, legal advisors, engineers, accountants and retail brokers.
Delivery Mode:
Contact Sessions
Contact Days: