Supervisory Management Skills
Supervisory Management Skills (Pretoria)
15 Nov 2023
R 11130.00

Supervisory Management Skills (Face to face in Pretoria)
04 Mar 2024
R 11130.00

Supervisory Management Skills (Virtual/Live sessions)
29 May 2024
R 10500.00

Brief Description
The short course in Supervisory Management Skills provides you with the necessary knowledge and insights to become successful in any supervisory position, by focusing on and improving important managerial skills. As a manager or supervisor, you often have to manage various operational aspects as well as the people side of business simultaneously, which can lead to situations of great stress or anxiety. During the course, you will acquire the requisite skills to make sound (yet creative) decisions, develop techniques to communicate better, manage and organise your time optimally, manage staff and conflict situations, improve productivity and implement total quality control measures.
Learning Outcomes
After successfully completing the course, you will be able to
  • make sound and creative decisions,
  • communicate effectively,
  • manage organisational politics,
  • manage time,
  • plan and organise delegate and motivate employees, and
  • improve productivity.
Course Content
Foundations of supervision
  • Supervisors job
  • Making sound and creative decisions
  • Developing communication skills
  • Ethics and organisational politics
  • Management time
Planning and organising skills
  • Supervisory planning
  • Organising and delegating
  • Understanding work teams
  • Productivity and method improvement
Staffing skills
  • Staffing and training skills
  • Appraising and rewarding performance
  • Understanding equal employment opportunities
  • Understanding unions
Leadership skills
  • Motivating employees
  • Leading employees
  • Handling conflict and stress
  • Coping with change
  • Counselling and supporting employees
Control skills
  • Supervisory control and quality
  • Improving productivity
  • Safety and accident prevention
  • Employee relations
Entry Requirements
Prospective delegates should at least have a National Senior Certificate (Grade 12) or equivalent qualification.
Course Number:
Catalogue and Category:
General Management and Leadership Development
Who Should attend:
This course is ideal for you if you are employed as a manager, supervisor or team leader.
Delivery Mode:
Contact Sessions, Online
Contact Days: